Dukane iQ Series User Manual download pdf (Page 143)

Dukane ISO

ISO CERTIFICATION

Dukane chose to become ISO 9001 certiﬁed

in order to demonstrate to our customers our

continuing commitment to being a quality ven-

dor. By passing its audit, Dukane can assure

you that we have in place a well–deﬁned and

systematic approach to quality design, manu-

facturing, delivery and service. This certiﬁcate

reinforces Dukane's status as a quality vendor

of technology and products.

To achieve ISO 9001 certiﬁcation, you must

prove to one of the quality system registrar

groups that you meet three requirements:

1. Leadership

2. Involvement

3. Quality in Line Organizations and Quality

System Infrastructure.

The ISO 9001 standard establishes a minimum

requirement for these requirements and starts

transitioning the company from a traditional

inspection–oriented quality system to one

based on partnership for continuous improve-

ment. This concept is key in that Dukane no

longer focuses on inspection, but on individual

processes.

Dukane's quality management system is based

on the following three objectives:

1. Customer oriented quality. The aim is to

improve customer satisfaction.

2. Quality is determined by people. The aim

is to improve the internal organization and

cooperation between staff members.

3. Quality is a continuous improvement.

The aim is to continuously improve the

internal organization and the competitive

position.

Dukane products are manufactured in ISO

registered facilities.

ISO 9001

CERTIFIED

View the Dukane ISO certicate of

compliance at: http://www.dukane.

com/ISORegistrationCerticate.pdf

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